Ivory Lane

Frequently asked questions

Ivory Lane is a free-to-try, all-in-one wedding planner for Australian couples — with budget tracking, guest management, vendor tools, and a localised checklist built in. Here are answers to the most common questions.

General

What is Ivory Lane?

Ivory Lane is an all-in-one wedding planning platform built for Australian couples and those in New Zealand, the UK, the US, and Canada. It combines a smart budget tracker, guest management, vendor tracking, a wedding-date checklist, real-time partner collaboration, and a day-of timeline into one connected platform — replacing the spreadsheets and disconnected apps most couples juggle. See the full feature overview to learn what's included.

Is the free trial really free?

Yes. You get full access to every feature for 14 days. No credit card required. If you love it, subscribe. If not, your data stays yours to export.

Is this Australia-specific?

Yes — primarily. All costs are in AUD by default. The checklist includes Australian legal requirements like the NOIM (Notice of Intended Marriage) and celebrant booking timelines. Budget benchmarks are based on Australian wedding industry data from Easy Weddings and ABIA. We also support NZ, UK, US, and Canadian couples with localised currency and data. For a detailed breakdown of what Australian weddings actually cost, see our Australian wedding cost guide.

Do I need to download anything?

No. Ivory Lane is a responsive web app that works on any device — phone, tablet, or desktop. Just open your browser and start planning. No app store download required.

Account & billing

Can my partner and I both use it?

Absolutely. Invite your partner and plan together in real-time. You will see each other's updates instantly — tasks, budget changes, vendor notes, everything stays in sync. See how real-time collaboration works.

Can I cancel anytime?

Yes. Cancel your subscription at any time from your account settings. No cancellation fees, no lock-in contracts. Your data stays accessible until the end of your billing period.

What happens after my wedding?

Your account stays active for as long as you are subscribed. Many couples keep access for a few months after the wedding to settle final vendor payments and share photos. You can export everything before you leave.

Can I export my data?

Yes. You can export your guest list, budget, and other data at any time. Your wedding data belongs to you.

Pricing

How much does Ivory Lane cost?

After your 14-day free trial, plans start from A$5.99/month or A$49/year (save up to 32%). We support local pricing in AUD, NZD, GBP, USD, and CAD — see our pricing page for the exact rates in your currency.

What payment methods do you accept?

We accept all major credit and debit cards via Stripe. Payments are secure and encrypted.

Is there a refund policy?

If you are not happy within your first 30 days of a paid subscription, contact us and we will issue a full refund — no questions asked.

Features & data

What if I'm already using spreadsheets?

Most couples switch from spreadsheets to Ivory Lane because everything is connected here — your guest count updates your budget, your vendor payments feed your tracker, and your checklist knows your wedding date. We also offer a free wedding planning spreadsheet if you prefer that format.

What features are included?

Ivory Lane includes a smart budget tracker with Australian benchmarks, guest management with RSVP and dietary tracking, vendor payments and contract notes, an Australia-specific checklist with legal deadlines (including NOIM requirements), real-time partner collaboration, a vision board, music sheet, and a day-of timeline you can share with your wedding party. See the full feature list.

Is my wedding data private and secure?

Completely. Your data is encrypted, stored securely, and never shared with third parties. Ivory Lane does not sell data and does not show ads. Your wedding information is private.

Do you have a free wedding planning spreadsheet?

Yes. We offer a free Google Sheets wedding planner with 6 essential tabs — budget, guests, vendors, checklist, timeline, and a summary dashboard. You can download it from our free tools page with no account required.

Still have questions?

We're here to help. Reach out and we'll get back to you within 24 hours.